COVID-19 update

In line with the latest easing of restrictions, we’re excited to announce that we will be reopening our centre on Thursday 29 July.

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The safety of our customers is our top priority.

Please find the latest centre and COVID-safe information that applies to our site below.

 Last updated: Wednesday 28 July 2021

 
In line with the latest easing of restrictions, we’re excited to announce that we will be reopening our centre on Thursday 29 July.

Our operating hours will be as follows:

Monday – Friday: 6:00am – 9:00pm
Saturday: 7:00am – 7:00pm
Sunday: 7:00am – 7:00pm
 

Swimming Lessons

  • If you or your child/ren are currently enrolled in swimming lessons, your swimming lessons will resume on Thursday 29 July.
  • Your first direct debit will occur on Friday 30 July and your debit will be adjusted for the closure period.
  • Direct debit payments will then continue fortnightly from Thursday 12 August, in line with the regular schedule.
  • If you’d prefer not to resume swimming lessons at this time, please email northcote@ymca.org.au to cancel by 10:00am on Friday 30 July.
     

Memberships

  • Memberships that were active prior to the most recent lockdown will be reactivated from Thursday 29 July.
  • Your first direct debit will occur on Friday 30 July and your debit will be adjusted for the closure period.
  • Direct debit payments will then continue fortnightly from Thursday 12 August, in line with the regular schedule.
  • If your membership was active prior to the recent lockdown, but you would like to remain suspended at this time, please email northcote@ymca.org.au by 10:00am on Friday 30 July.
  • Members who were on suspension prior to the most recent lockdown, will remain on suspension. If you would like to reactivate your membership, please contact us at northcote@ymca.org.au, call 9486 7200 or visit us in centre to speak to a member of our team directly.

Spa, sauna and steam room will reopen with density limits in place and bookings are required.

 
Group fitness classes will continue with density limits in place and bookings are recommended to avoid disappointment.
 
Tennis courts will reopen and bookings are available.
 
Café and childcare will remain closed at this time.
  
To ensure you, the community and our staff are kept safe, we are implementing the following safety measures.

Contact tracing at our centre

Our centre is using the Victorian Government Contact Tracing System.

Please ensure you are ready when you visit to scan the QR Code on site and complete minor details to record your visit.

For more information relating to the Victorian Government Contact Tracing application, please visit the Service Victoria website.

Our centre will comply with any physical distancing or venue density requirements as outlined by the Victorian Government.

All spaces within the centre have been measured and density limits per space will be displayed and imposed.

In some areas, staff and visitors may be counted as they enter and exit spaces.

COVID Safe plan

All staff have completed the Department of Health COVID-Safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with social distancing requirements in place.

For full details about our facilities COVID Safe Plan and how are we meeting our COVID Safe Commitments, you can download a copy of our safety plan using the link below.

Download our COVID Safe Plan

  • Signage and instructions

    At our centre, you will see signage and instructions on how everyone can be COVID-safe. Hygiene and density signage will be displayed throughout the facility to help everyone with physical distancing requirements.

  • Training for staff

    All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with venue density requirements in place.

  • Venue density requirements

    In line with current requirements Venue Density limits based off the applicable Government Guidelines of either 1 person to 2m² or 4m² will apply to the Centre. This Density limit will be applied to the Centre as a whole, as well as all individual spaces within the Centre. All spaces within the centre have been measured and density limit per space will be displayed and imposed. In some areas staff and visitors may be counted as they enter and exit spaces.

    Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including Venue Density requirements, they may politely be asked to leave the facility by a staff member.

  • Increased hygiene and cleaning

    You will notice that hand sanitiser is available throughout the centre with the expectation that everyone (staff and visitors) regularly sanitises their hands.

    The entire centre is cleaned regularly and in line with current requirements high touch points, such as doors, toilets and gym equipment, will be cleaned at minimum twice a day.

    Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.

  • Process for a confirmed case

    Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors must sign in using the QR code, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.

    Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.